Privacy Policy

This Privacy Policy applies to all services provided through our mobile application ("App") and our website ("Website"), collectively the "Services".

1 Information We Collect

We collect information to provide and improve our Services. The types of information we collect are:

a. Information You Provide to Us

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  Account Information: When you create an Outside The Pan account, we collect information you provide, such as your first and last name, email address, and password. If you choose to register using a third-party service like Apple Sign-In, we collect information from that service, such as your name, email, and a unique identifier (Apple ID).
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  User-Generated Content: We collect the content you create and upload to our Services. This includes recipes, recipe details (such as ingredients, instructions, cooking times), personal notes, and images you upload.
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  Communications: If you contact us directly for support or other inquiries, we may receive additional information about you, such as your name, email address, the contents of your message, and any other information you choose to provide.

b. Information We Collect Automatically

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  Usage Information: We collect information about your interactions with our Services, such as the pages you view, the features you use (like recipe import or Siri Shortcuts), and the dates and times of your visits.
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  Device Information: We collect information about the device you use to access our Services, including your IP address, operating system, device identifiers, and crash data.

c. Information from Third Parties

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  Subscription Information: We use RevenueCat to manage in-app subscriptions. While we do not directly process your payment information (this is handled by the respective app stores like Apple App Store or Google Play Store), we receive subscription-related information from RevenueCat, such as your subscription status, plan, and expiration date.
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  Analytics and Crash Reporting: We use third-party services like Sentry for error logging and performance monitoring. These services may collect device information, IP addresses, and details about crashes or errors you encounter to help us diagnose and fix problems.

2 How We Use Your Information

We use the information we collect for the following purposes:

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  To Provide and Maintain Our Services: To operate the App and Website, authenticate users, process your recipes, and manage your account.
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  To Improve Our Services: To understand how you use our Services, to develop new features, and to improve the overall user experience.
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  To Communicate With You: To respond to your comments, questions, and requests, and to provide customer service and support. We may also send you technical notices, updates, security alerts, and other administrative messages.
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  For Safety and Security: To monitor and analyze activity to prevent fraudulent transactions, and other illegal activities and to protect the rights and property of Outside The Pan and others.
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  To Manage Subscriptions: To process and manage your subscription plan and to provide you with access to premium features.

3 How We Share Your Information

We may share your information in the following circumstances:

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  With Service Providers: We share information with third-party vendors and service providers who perform services on our behalf. These include:

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    RevenueCat: For subscription and in-app purchase management.
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    Sentry: For error tracking and application monitoring.
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    Cloud Hosting Providers: To host our backend infrastructure and store your data.
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    Authentication Providers: Such as Apple (if you use Apple Sign-In).
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  For Legal Reasons: We may disclose your information if we believe it is required by applicable law, regulation, legal process, or governmental request. This includes responding to lawful requests by public authorities, including to meet national security or law enforcement requirements.
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  To Protect Rights and Property: We may disclose your information to protect and defend the rights, property, or safety of Outside The Pan, our users, or the public.
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  Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4 Data Security

We implement reasonable security measures to protect the security of your information both online and offline and we are committed to the protection of customer information. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5 Your Rights and Choices

You have certain rights regarding the personal information we hold about you. Depending on your location, these may include the right to:

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  Access, Correct, or Delete Your Information: You can review and update your account information directly within the App's settings. You may also request the deletion of your account and associated data.
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  Manage Device Permissions: You can control the App's access to your device's resources (like Photos, Notifications) through your device's settings menu.
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  Opt-out of Communications: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

6 Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, in some cases, we may provide you with more prominent notice (such as by adding a statement to our homepage or sending you a notification).

8 Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].